Warranty, Care & Support
Thank you for choosing Calibre Time.
Every timepiece we create is built with intent, precision, and individuality. This page outlines the warranty coverage, care guidelines, and support process associated with your watch.
Warranty Coverage
Calibre Time watches are covered by a limited warranty against manufacturing defects in the movement only.
This warranty applies exclusively to the original purchaser and is subject to the terms and exclusions outlined below.
Warranty Duration
The warranty is valid for 12 months from the date of delivery, as confirmed by shipping records.
Where delivery occurs after the purchase date, the warranty period begins from the date the watch is received.
Proof of purchase and delivery confirmation may be required when submitting a claim.
What Is Covered
• Manufacturing defects in the movement
If a covered defect is confirmed upon inspection, Calibre Time will, at its discretion:
• Repair the movement, or
• Replace the movement
What Is Not Covered
This warranty does not cover damage resulting from:
• Water or moisture exposure
• Showering, swimming, bathing, or submersion
• Steam, hot water, or pressure exposure
• Accidents, drops, or impact
• Improper handling or misuse
• Incorrect time or date setting
• Adjusting the date between 9:00 PM and 3:00 AM
• Normal wear and tear
• Cosmetic components (case, crystal, crown, strap)
• Timekeeping variation within normal mechanical tolerances
• Unauthorized repairs, servicing, or modification
Mechanical movements are precision instruments. Minor variations in accuracy are natural characteristics and do not indicate a defect.
Water Resistance: 3 ATM
Calibre Time watches are rated 3 ATM (30 meters) water resistance.
This level is suitable for:
• Accidental splashes
• Light rain
• Minimal, brief contact with water
It is not suitable for:
• Showering or bathing
• Swimming or diving
• Exposure to steam or hot water
• High-pressure water exposure
Water resistance is not permanent and may reduce over time due to wear, aging of components, or improper handling.
Water damage is not covered under warranty.
Always ensure the crown is fully secured before any exposure to moisture.
Date Adjustment Notice
Do not adjust the date between 9:00 PM and 3:00 AM.
During this period, the internal date-change mechanism is engaged. Adjusting the date within this window may cause damage.
Any damage resulting from improper setting is not covered under warranty.
Warranty Claim Process
To initiate a claim:
• Contact us using the details below
• Provide your order number and proof of delivery
• Describe the issue clearly
All claims are subject to inspection and approval.
If the issue falls outside warranty coverage, service options may be offered at the customer’s cost.
Support
Email: info@calibretime.com
Website: www.calibretime.com
Legal
This warranty is non-transferable and does not guarantee replacement or refund.
It is provided in addition to your rights under applicable consumer protection laws.
Because what you wear should last - in both form and function.